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CUSTOMIZED TRAINING

Partner with us to achieve the success and results you are looking for! Whether itís exceptional customer service, better communication, upbeat training, team-building, staff retention or honing employee skills, we will combine our years of management, customer service and PR experience with enthusiasm, creativity and humor to customize a powerful, positive training program just for your company.
 


"KCÖGreat job yesterday on the Customer Service & Phone Skills training with our employees. I look forward to continuing to work with you and have you back for a follow-up staff training. Will be in touch. Thanks for a job well done!"
Wayne Cipullo, General Manager - Regal Limousine Service
 

 


"Thank you for attending our meeting this morning. The quality and content and more importantly the energy that your session provided has already made an impact. The energy around the office is something I have not experienced before and people are talking about what you had to say. We also had a few that could not attend, that are disappointed that they were not there." 
Bob Bittelari, Vice President, Century 21 Adams, Arlington, MA

 

 


"Thank you KC.  I enjoyed your presentation last week at our C21 Adams joint company meeting in Belmont.  You are vibrant and have a wonderful personality!  Nice to see.  I will be in touch for the 1-hour session. In the meantime, I wish you all the best,"
Linda Roberts, Realtor, Century 21 Adams

 

 

"KC's seminar was personalized to participants, very interactive and tools to take home."
Feedback on Seminar Evaluation from University of New Hampshire AOP Conference

 


"I have nothing but the highest regard for the many gifts/talents KC generously shares with the world. By listening she's able to offer up a priceless cache of useful/innovative ideas and solutions to help clients forge through clutter and focus on goals and dreams. Her wisdom is in my head and I hear KC's advice and direction, whether she's in the room or not."

Stan Barker, Owner - AdWorks
 

One time sessions or ongoing programs are available for managers or employees and will be designed around your company‘s mission, needs and corporate culture. She is available to work with individual staff one-on one or groups of employees. Travel to your company site is included in your investment.


"Thanks for the orientation call yesterday. It was great. Very succinct and focused. KC was very high energy and I appreciated it. She was also very informative. She was a bundle of energy and fun!!"
Bill Burtch, SPHR, ACC
President/Executive Coach
Harmony Coaching & Consulting
Memphis, TN

 


Examples of training designed for hotels, real estate agencies, restaurants and other businesses in the service and hospitality industry,

  • Exemplary Customer Service
  • Positive PR
  • Power Networking
  • Warm Welcome
  • Happy Hospitality


"KC's keynote speech at the UNH Development Day was upbeat and inspirational. She had a lot of great examples and quotes that hit home and truly inspired me to want to look ahead and not look at negative around me. I also was fortunate to attend her small group workshop the same day and that format included exercises to get me thinking about where I'd like to be and what steps I can take towards getting there. I was truly inspired and decided to work with KC individually. Our one hour initial consultation a few weeks later was phenomenal and I decided to work with KC as my life coach. It's a great journey!"
R. L'Italien M.S., R.D., L.D.
 


Other topics available for businesses and nonprofits include:

  • Promoting with Pizzazz,
  • Putting the Fun Back into Fundraising,
  • Team-building
  • Sales and Public speaking skills
  • Special Events

"Energizing- KC got workshop off to a great start."

"Even with 22 people attending this workshop, KC gave it a personal touch. "


Praise from folks attending the Hannaford Bros. Supermarket chain
“Lunch & Learn ~ KC’s “Take Your Job Seriously & Yourself Lightly“
presentation at Corporate Headquarters


“I went to the laugh workshop you held here at Hannaford and loved it. It was a blast! At first I was shy, but by the time we were done, we couldn’t stop laughing. My friend and I took it back to our Department. It was really fun and everyone was jealous who couldn’t go. Also, I am a member of the Hannaford Diversity Committee and we have a competition every year at holiday time to have departments decorate. We have three prizes and I thought that first prize this year might be a department session with you!”   Kim Felice, Payroll Administrator
 

 


"Hi KC: Associates that participated in your "Laughter Club & Lunch n Learn" recognized the importance to laugh and want more. It was a great experience for all, that added something different and fun to each and everyone that took part. Thank you for bringing a lot of smiles to our building and making it a point to teach us how important it is to laugh."  Katie Jones, Wellness Coordinator Hannaford Bros. Corporate Headquarters
 

 

For more information about customized training for your company, please contact Karen at: (207) 569-8016 or click here to send KC an e-mail.